Axon Park Terms of Use

Last updated: January 14, 2026

Axon Park's terms of use are our contract with you. They include our commitment as a service provider and your obligations as a customer.

Introduction

Welcome to Axon Park! We're excited to have you here but before you start using Axon Park, we need you to look through and accept these terms. We've done our best to explain it all without using too much jargon, so it's clear what we expect from you and what you can expect from us.

These are your legal rights and obligations, so please read everything. If you can't agree to our terms, then you can't use our services.

If you still have questions or comments after you've read these terms, please contact us at legal@axonpark.com. We'd love to help.

Joining and Using Axon Park

In this section we explain how to subscribe to Axon Park and use our services. When you see a word in bold, it will have the same corresponding meaning every time it's used within these terms.

1. You and Axon Park

When we say "you" or "your", we mean both you and any entity or firm you're authorised to represent. When we say "Axon Park", "we", "our" or "us", we're talking about Axon Park Malta Ltd. and its affiliated services.

2. Our Services

Our services consist of all the services we provide now or in the future, including our interactive learning platform across virtual reality, desktop, web, and mobile devices, digital courses, educational content, and gamified learning experiences.

3. Creating a Subscription

When you create a subscription to use our services and accept these terms, you become a subscriber. If you're the subscriber, you're the one responsible for paying for your subscription.

4. People Invited to Use Axon Park

An invited user is a person other than the subscriber who has been invited to use our services through a subscription. If you're an invited user, you must also accept these terms to use our services.

5. The Right to Use Our Services

Whether you're a subscriber or an invited user, we grant you the right to use our services (based on your subscription type, your user role and the level of access you've been granted) for as long as the subscriber continues to pay for the subscription, until the subscription is terminated, or – if you're an invited user – until your access is revoked.

6. Subscriber Role

As a subscriber, you take responsibility for fully controlling how your subscription is managed and who can access it. It's quite a big deal! For example:

You can transfer a subscription.
You control access to a subscription. You decide who's invited to use our services you've subscribed to and what kind of access the invited user has. You can change or stop that access at any time.
You're responsible for resolving any disputes with any invited users over access to your subscription.
You're responsible for all your invited users' activity.

7. Your Responsibilities

You promise that you'll keep your information (including a current email address) up to date. You're responsible for providing true, accurate and complete information and for verifying the accuracy of any information that you use from our services.

CRITICAL: You acknowledge and agree that Axon Park is an educational platform designed to provide interactive learning experiences. Our content is for educational purposes and does not constitute professional advice. You are solely responsible for how you apply what you learn through our services.

You're also responsible for protecting your username and password from getting stolen or misused. Our service has minimum password standards but you will ensure that passwords are very strong and not easily guessable. The stronger the password the better! For more on security generally, check out the security section below.

8. What We Own

We own everything we've put into our services unless otherwise stated and excluding content owned by others. This includes rights in the design, compilation, and look and feel of our services. It also includes rights in all copyrighted works, trademarks, designs, inventions, and other intellectual property. You agree not to copy, distribute, modify or make derivative works of any of our content or use any of our intellectual property rights in any way not expressly permitted by us.

Pricing

Unless you're in a free trial or other offer period, you'll need to pay for a subscription based on the pricing of your selected plan. The pricing details and other terms of your subscription are explained when you select your plan. This section is for the subscriber, not an invited user.

Trial Subscriptions

When you first sign up, you may opt for a free trial, based on the terms specified at the time. If you choose to continue using our services after the trial, you'll be billed when you add your billing details into our services.

Axon Park Pricing Plans

Your use of our services generally requires you to pay for your selected plan or subscription. We may update or amend pricing from time to time. Changes to pricing won't apply retrospectively and, if we make changes and you're a subscriber, we'll make every effort to let you know.

Taxes

You're responsible for paying all other external fees and taxes associated with your use of our services wherever levied. Your responsibility includes withholding tax if it applies, unless we already process that withholding tax.

Importance of Timely Payments

In order to continue accessing our services, you need to make timely payments based on the pricing plan you selected. To avoid delayed or missed payments, please make sure we have accurate payment information. If we don't receive timely payments, we may suspend access to your subscription until the payment is made.

Data Use and Privacy

This section sets out how Axon Park uses data to provide our services to you and where you can find information about how we deal with personal data.

Use of Data

When you enter or upload your data into our services, we don't own that data but you grant us a licence to use, copy, transmit, store, analyse, and back up the data you submit to us through our services to: enable you to use our services; allow us to improve, develop and protect our services; create new services; communicate with you about your subscription; and send you information we think may be of interest to you based on your marketing preferences.

Important: You should only upload or enter data that you have the right to share. Do not upload personal data belonging to third parties unless you have their explicit consent or another lawful basis to do so. You are responsible for ensuring that any data you provide complies with applicable data protection laws.

Privacy Policy

We respect your privacy and take data protection seriously. You acknowledge that our privacy policy describes how we process your personal data, including information about your rights under GDPR and how to exercise them.

Security

We take security seriously and you should too! To help protect our services and your data, we offer security features such as multi-factor authentication.

Security Safeguards

We've invested in technical, physical and administrative safeguards to do our part to help keep your data safe and secure. While we've taken steps to help protect your data, no method of electronic storage is completely secure and we cannot guarantee absolute security. We may notify you if we have reason to believe that someone has accessed (or may be able to access) your account without authorisation.

Playing Your Part to Secure Your Data

You have an important part to play by keeping your login details secure, not letting any other person use them, and by making sure you have strong security on your own systems. If you realise there's been any unauthorised use of your password or any breach of security to your account or email address linked to your account, you need to let us know immediately.

Maintenance, Downtime and Data Loss

We really try to minimise any downtime, but sometimes it's necessary so we can keep our services updated and secure. You also may have occasional access issues and may experience data loss, so backing up your data is important.

Availability

We strive to maintain the availability of our services, and provide online support. On occasion, we need to perform maintenance on our services, and this may require a period of downtime. We try to minimise any such downtime.

Access Issues

You know how the internet works – occasionally you might not be able to access our services and your data. This might happen for any number of reasons, at any time.

Data Loss

Data loss is an unavoidable risk when using any technology. You're responsible for maintaining copies of your data entered into our services. We are not liable for loss of your data other than in accordance with the limitation of liability section of these terms.

IMPORTANT: You acknowledge that you are solely responsible for backing up your data. Axon Park is not responsible for any loss of data, corruption of data, or inability to access your data for any reason, including but not limited to system failures, maintenance, security breaches, or any other technical issues.

Do's and Don'ts

This section is super important because it outlines how you can (and can't) use our services. Much of it will be common sense.

Responsible Use

You agree to use our services only for lawful purposes. We strive to offer our services in a way that will encourage responsible use and help ensure access for all customers. Responsible use means not using our services in a way we see as excessive or unreasonable.

Things You Mustn't Do

Undermine the security or integrity of our computing systems or networks.
Use our services in any way that might impair functionality or interfere with other people's use.
Access any system without permission.
Introduce or upload anything to our services that includes viruses or other malicious code.
Share anything that may be offensive, violates any law, or infringes on the rights of others.
Modify, copy, adapt, reproduce, disassemble, decompile, reverse engineer or extract the source code of any part of our services.
Resell, lease or provide our services in any way not expressly permitted through our services.
Commit fraud or other illegal acts through our services.
Act in a manner that is abusive or disrespectful to an Axon Park employee, partner, or other Axon Park customer.

Termination

You can easily terminate your subscription with notice. We may terminate your subscription as well with notice. If you violate these terms, we may terminate your subscription immediately.

Termination by You

You may choose to terminate your subscription at any time by providing Axon Park with written notice. You'll still need to pay all relevant subscription fees up to and including the day of termination.

Termination by Axon Park

Axon Park may choose to terminate your subscription at any time by providing you with written notice. Axon Park may also terminate or suspend your subscription or access to all or any data immediately if you breach any of these terms, fail to pay subscription fees, or if you or your business become insolvent.

Refund Policy

Subject to your statutory rights under applicable consumer protection laws (including the EU Consumer Rights Directive), no refund is due if you terminate your subscription or if Axon Park terminates it in accordance with these terms.

Your statutory rights: If you are a consumer in the EU, you may have the right to a refund in certain circumstances, including where we fail to provide the services as described or where the services are defective. Nothing in these terms affects these statutory rights.

Disclaimer: Educational Services

Axon Park provides educational and interactive learning services. Our courses, materials, and content are designed to provide engaging learning experiences. However:

We do NOT provide professional, legal, or compliance advice.
Our certificates indicate course completion only.
You should consult with qualified professionals for specific professional decisions.

Liability and Indemnity

This section is critically important as it outlines liability terms between us and both subscribers and invited users. We urge you to read it closely and in full.

Note for EU Consumers: If you are a consumer in the European Union, statutory consumer protection rights cannot be limited or excluded by contract. The limitations below apply only to the extent permitted by applicable consumer protection laws, and nothing in these terms affects your statutory rights.

Limitation of Liability

To the maximum extent permitted by applicable law, Axon Park, Axon Park Malta Ltd., and their respective directors, officers, employees, agents, and affiliates shall not be liable for:

Indirect, incidental, special, consequential, or punitive damages;
Loss of profits, data, or goodwill;
Reliance on our educational content for professional decisions;
Interpretation or application of information discussed in our materials.

These limitations do not apply to:

Liability arising from our gross negligence or wilful misconduct;
Liability that cannot be excluded under applicable law;
Our obligations under data protection laws.

Indemnification

If you are a business user (not a consumer), you agree to defend, indemnify, and hold harmless Axon Park and its directors, officers, employees, agents, and affiliates from and against claims, damages, losses, liabilities, costs, and expenses arising from:

Your violation of these terms;
Your violation of any applicable law or third-party rights;
Content you upload that infringes third-party rights.

Consumer users: This indemnification clause does not apply to you if you are a consumer under EU law. Your liability as a consumer is limited to damages caused by your breach of these terms, to the extent permitted by applicable consumer protection laws.

Aggregate Liability Cap

To the maximum extent permitted by applicable law, our total aggregate liability to you for any claims arising out of or related to these terms or your use of the services is limited to the greater of:

The total amount you paid us for your subscription in the 12 months immediately preceding the date of the claim; or
€100.

This cap does not apply to liability that cannot be limited under applicable law, including liability for personal injury or death caused by our negligence.

EU Consumer Rights

If you are a consumer within the European Union, you have certain rights under EU consumer protection laws that cannot be excluded or limited by these terms.

Right of Withdrawal

Under the EU Consumer Rights Directive, you have the right to withdraw from your purchase within 14 days. However, by accessing our digital content before the withdrawal period ends, you consent to immediate performance and acknowledge that you lose your right of withdrawal.

If you have not accessed any digital content, you may exercise your right of withdrawal by contacting legal@axonpark.com.

No. 2, Geraldu Farrugia Street
Zebbug ZBG 4351, Malta

Email: support@axonpark.com

Company Registration No: C102774
VAT Number: MT29415035